{"id":100,"date":"2025-07-03T13:32:36","date_gmt":"2025-07-03T10:32:36","guid":{"rendered":"http:\/\/smart-atlas.staging-lab.loc\/cz\/?page_id=100"},"modified":"2025-12-12T16:42:35","modified_gmt":"2025-12-12T14:42:35","slug":"service-agreement","status":"publish","type":"page","link":"https:\/\/smartatlas.io\/en\/service-agreement\/","title":{"rendered":"Service Agreement"},"content":{"rendered":"<h1><b>Smart Atlas Ltd. Sro SERVICE AGREEMENT (TERMS OF SERVICE)<\/b><\/h1>\n<p><span style=\"font-weight: 400;\"><b>Last Revised<\/b>: Sep 24, 2025<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By accessing or using the <\/span><b>Smart Atlas Ltd. Sro<\/b><span style=\"font-weight: 400;\"> website (the \u201c<\/span><b>Site<\/b><span style=\"font-weight: 400;\">\u201d) and any services made available through the Site (collectively, the \u201c<\/span><b>Services<\/b><span style=\"font-weight: 400;\">\u201d), you (\u201c<\/span><b>User<\/b><span style=\"font-weight: 400;\">\u201d, \u201c<\/span><b>you<\/b><span style=\"font-weight: 400;\">\u201d) agree to be bound by this Service Agreement (the \u201c<\/span><b>Agreement<\/b><span style=\"font-weight: 400;\">\u201d).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Services are owned and operated by <\/span><b>Smart Atlas Ltd. Sro<\/b><span style=\"font-weight: 400;\">, legal entity code <\/span><b>21766401<\/b><span style=\"font-weight: 400;\">, registered office address <strong>Na str\u017ei 1702\/65, 140 00 Praha &#8211; Nusle\u0159, Czech Republic<\/strong><\/span><b>\u00a0<\/b><span style=\"font-weight: 400;\">(\u201c<\/span><b>Smart Atlas Ltd. Sro<\/b><span style=\"font-weight: 400;\">\u201d, \u201c<\/span><b>we<\/b><span style=\"font-weight: 400;\">\u201d, \u201c<\/span><b>us<\/b><span style=\"font-weight: 400;\">\u201d, \u201c<\/span><b>our<\/b><span style=\"font-weight: 400;\">\u201d).<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Contact: <\/span><a href=\"mailto:support@smartatlas.io\"><b>support@smartatlas.io<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">If you do not agree to this Agreement, you must not use the Services.<\/span><\/p>\n<h3><b>1. Changes to this Agreement<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We may modify this Agreement at our discretion. We will post changes on the Site and update the \u201cLast Revised\u201d date and may also notify you by email. Changes take effect upon posting unless a later date is specified. Your continued use of the Services after changes are posted constitutes acceptance. If you do not agree, stop using the Services.<\/span><\/p>\n<h3><b>2. Eligibility<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You represent and warrant that you:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a01.\u00a0 are at least 18 years old and have legal capacity to enter into this Agreement;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a02. are not a citizen\/resident of, located in, or accessing the Services from any jurisdiction where use is prohibited or where we are not permitted to provide the Services;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a03. are <\/span><b>not<\/b><span style=\"font-weight: 400;\"> subject to sanctions or listed on any EU, UK, US (OFAC), or UN restricted lists;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a04. will <\/span><b>not<\/b><span style=\"font-weight: 400;\"> use the Services for unlawful purposes (including money laundering, terrorist financing, sanctions evasion, fraud, tax evasion); and<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0 \u00a0 \u00a0 \u00a05. use the Services on your own behalf and for your own account unless otherwise expressly agreed by us in writing.<\/span><\/p>\n<h3><b>3. Registration and Account<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To use the Services, you must create an account (\u201c<\/span><b>Account<\/b><span style=\"font-weight: 400;\">\u201d). You agree to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">provide accurate, current, and complete information and keep it updated;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">maintain the security of your credentials and devices;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">promptly notify us of any suspected or actual unauthorized access or security incident; and<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">accept responsibility for all activities under your Account.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We may refuse, suspend, or close an Account at our discretion where permitted by law.<\/span><\/p>\n<h3><b>4. Compliance, AML\/CTF &amp; KYC<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We comply with EU AML\/CTF laws and related guidance. You agree that we may request and you will promptly provide: identity documents, proof of address, source of funds\/wealth, tax residency, sanctions screening information, and any other documents we reasonably require.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">restrict, suspend, or terminate Services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">block or delay transactions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">report suspicious activity to competent authorities; and\/or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">request re-verification at any time.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Failure to provide information or providing inaccurate information may result in restricted or terminated access.<\/span><\/p>\n<h3><b>5. Service Description; Execution-Only<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Smart Atlas Ltd. sro\u00a0 provides an online platform (the \u201c<\/span><b>Platform<\/b><span style=\"font-weight: 400;\">\u201d) enabling Users to acquire, hold, and\/or sell digital assets.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">We provide <\/span><b>execution-only<\/b><span style=\"font-weight: 400;\"> services and do not provide investment advice, portfolio management, or fiduciary services.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">You are solely responsible for your investment decisions and for understanding the risks of digital assets.<\/span><\/p>\n<h3><b>6. Educational Content and No Advice<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any market commentary, educational materials, research notes, prices, charts, or other information we or our representatives provide are for information only, may be incomplete or inaccurate, and may change without notice. They are <\/span><b>not<\/b><span style=\"font-weight: 400;\"> investment, legal, tax, or accounting advice, and you should seek your own professional advice.<\/span><\/p>\n<h3><b>7. Risk Disclosure<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Digital assets are <\/span><b>high risk<\/b><span style=\"font-weight: 400;\"> and volatile. You may lose <\/span><b>all<\/b><span style=\"font-weight: 400;\"> invested capital. Risks include (non-exhaustive): market volatility, liquidity shortages, regulatory changes, forks, airdrops, attacks (e.g., 51% attacks), chain re-organizations, custody risks, cyberattacks, technology failures, and third-party insolvency. Past performance is not indicative of future results.<\/span><\/p>\n<h3><b>8. Intellectual Property; Limited License<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">SWe grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services and related content for your personal, lawful use. You must not copy, modify, reverse engineer, distribute, frame, scrape, or exploit the Site\/Services or our trademarks without our prior written consent. \u201cSmart Atlas Ltd. sro \u201d and related marks and logos are our trademarks.<\/span><\/p>\n<h3><b>9. Privacy &amp; Data Protection (GDPR)<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We process personal data in accordance with the <\/span><b>GDPR (EU) 2016\/679<\/b><span style=\"font-weight: 400;\"> and applicable laws. See our <\/span><b>Privacy Policy<\/b><span style=\"font-weight: 400;\"> on the Site for details on what we collect, purposes, legal bases, retention, sharing, international transfers, data subject rights, and contact details of our data protection contact. Where legally required, we will rely on your consent or another lawful basis.<\/span><\/p>\n<h3><b>10. Security; Internet Transmission<br \/>\n<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We use reasonable technical and organizational measures to protect your data and assets, but no system is fully secure. Transmissions over the internet may be intercepted or lost. You acknowledge these risks and agree that we are not liable for losses arising from network or transmission failures beyond our reasonable control.<\/span><\/p>\n<h3><b>11. Orders, Execution &amp; Receipts<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Smart Atlas Ltd. sro\u00a0 may execute buy\/sell orders manually with counterparties and\/or on external markets. We do not guarantee best execution beyond reasonable efforts.<\/span><\/p>\n<p><b>Transparency:<\/b><span style=\"font-weight: 400;\"> We will send you a detailed acquisition receipt. You may request proof of acquisition (e.g., order screenshots, chat logs). <\/span><b>Proof request fee:<\/b> <b>\u20ac10<\/b><span style=\"font-weight: 400;\"> charged to your Account.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are not responsible for losses due to market movements or prices you deem unsatisfactory.<\/span><\/p>\n<h3><b>12. Withdrawals &amp; 48-Hour Delay<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For the safety of your funds, virtual-asset withdrawals are delayed for <\/span><b>48 hours<\/b><span style=\"font-weight: 400;\"> from the time of request. We will notify you (email and\/or SMS, where available). You may request cancellation during this window. We are not responsible for market movements during the delay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We may refuse, cancel, or reverse a transaction where we reasonably suspect fraud, AML\/CTF issues, sanctions concerns, or other prohibited use.<\/span><\/p>\n<h3><b>13. Fees and Taxes<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Our fees are disclosed on the Site or otherwise communicated to you. You agree to pay all applicable fees, network fees, and taxes arising from your use of the Services. You are solely responsible for declaring and paying taxes applicable to your activity.<\/span><\/p>\n<h3><b>14. Cryptocurrency Attacks and Security Incidents<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If a cryptocurrency supported on the Platform is compromised or under attack (e.g., 51% attack), we may halt trading, deposits, and withdrawals immediately. We may discontinue trade in such cryptocurrency entirely. Resolutions concerning balances will be determined case by case. We make no guarantees regarding safety of networks and are not liable for lost value or stolen property.<\/span><\/p>\n<h3><b>15. Third Party Content<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Site may contain third party content and links. We do not control, endorse, or adopt third party content and make no warranties regarding its accuracy or completeness. Use of third party content is at your own risk.<\/span><\/p>\n<h3><b>16. User Conduct<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You must not:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">use the Services in violation of law or regulation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">provide false or misleading information;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">infringe intellectual property rights;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">distribute spam or malware;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">interfere with Site security or overload infrastructure;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">attempt unauthorized access; or<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">transfer your Account.<\/span><\/li>\n<\/ul>\n<h3><b>17. Ownership of Funds<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You certify that any funds used are legally obtained and owned by you, or you are duly authorized to use them.<\/span><\/p>\n<h3><b>18. Indemnification<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You agree to indemnify and hold harmless Smart Atlas Ltd. sro , its affiliates, officers, employees, and partners from any claim, loss, damage, liability, or expense (including legal fees) arising from your use of the Services, violation of this Agreement, or violation of third-party rights or law.<\/span><\/p>\n<h3><b>19. Disclaimer of Warranties<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Services are provided \u201c<\/span><b>as is<\/b><span style=\"font-weight: 400;\">\u201d and \u201c<\/span><b>as available<\/b><span style=\"font-weight: 400;\">\u201d without warranties of any kind, express or implied. We do not guarantee continuous availability, accuracy, or security. Some jurisdictions do not allow disclaimers; in such cases, only the minimum required protections apply.<\/span><\/p>\n<h3><b>20. Limitation of Liability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">To the fullest extent permitted by law, Smart Atlas Ltd. sro\u00a0 is not liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits. Our total liability will not exceed the total fees paid by you to us in the six (6) months preceding the event giving rise to liability.<\/span><\/p>\n<h3><b>21. Termination<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We may suspend or terminate your Account if required by law, if you breach this Agreement, or if suspicious activity is detected. Upon termination, and where legally permitted, you may withdraw remaining balances within ninety (90) days. You remain liable for all amounts owed.<\/span><\/p>\n<h3><b>22. Right to Refuse Service<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We may refuse new or ongoing services at our discretion. Existing clients will be given thirty (30) days\u2019 notice, after which they may hold, sell, or withdraw their balances, but may not place new buy orders.<\/span><\/p>\n<h3><b>23. Confidentiality of Communications<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Any emergency communications or special notifications provided to you are confidential. Sharing such content without authorization may result in suspension or closure of your Account.<\/span><\/p>\n<h3><b>24. Survival<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Sections regarding Privacy, Indemnification, Disclaimer of Warranties, Limitation of Liability, Governing Law, and others intended by their nature shall survive termination of this Agreement.<\/span><\/p>\n<h3><b>25. Severability<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If any part of this Agreement is deemed invalid or unenforceable, the remainder remains valid and enforceable.<\/span><\/p>\n<h3><b>26. Force Majeure<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">We are not liable for failure or delay due to events beyond our reasonable control, including but not limited to natural disasters, acts of government, war, labor disputes, power outages, network failures, or third-party service interruptions.<\/span><\/p>\n<h3><b>27. Governing Law and Contact<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">This Agreement is governed by the laws of the <\/span><b>applicable country<\/b><span style=\"font-weight: 400;\">. Disputes shall be subject to the exclusive jurisdiction of applicable courts.<\/span><\/p>\n<p><b>Smart Atlas Ltd. sro<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Legal entity code: <\/span><b>21766401<\/b><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Address: <strong>Na str\u017ei 1702\/65, 140 00 Praha &#8211; Nusle\u0159, Czech Republic\u00a0<\/strong><\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Email: <\/span><a href=\"mailto:support@smartatlas.io\"><b>support@smartatlas.io<\/b><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Smart Atlas Ltd. Sro SERVICE AGREEMENT (TERMS OF SERVICE) Last Revised: Sep 24, 2025 By accessing or using the Smart Atlas Ltd. Sro website (the \u201cSite\u201d) and any services made available through the Site (collectively, the \u201cServices\u201d), you (\u201cUser\u201d, \u201cyou\u201d) agree to be bound by this Service Agreement (the \u201cAgreement\u201d). The Services are owned and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/privacy-page.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-100","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.3.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Service Agreement - Smart Atlas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/smartatlas.io\/en\/service-agreement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service Agreement - Smart Atlas\" \/>\n<meta property=\"og:description\" content=\"Smart Atlas Ltd. 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